Training for all school staff and those working in an education setting

A participative workshop delivered by Janet Davies. This workshop will look at a model for helping to deal with difficult situations and support staff to develop strategies and confidence to manage specific situations with parents. For anyone working in an education environment.

By the end of the workshop participants will have:

  • Explored and shared possible conflict situations
  • Explored and understood the need for self-
    awareness when managing behaviour or conflict situations
  • Developed an understanding of how to defuse
    and manage conflict.

To book on, please ring 0161860 5039 or register online.


Course trainer Janet Davies has 30 years’ experience in teaching, managing and leading schools, settings and clusters across all phases. Janet strives to support and create inclusive learning communities which promote achievement for all. She is the Managing Director of PEN.